Toolzz Chat
Introduction
Welcome to the Toolzz Chat! This documentation provides you with everything you need to get started including security protocols, API references, implementation examples, event system and integration guidelines.
What is Toolzz Chat?
Toolzz Chat is a powerful AI-driven omnichannel customer engagement platform that revolutionizes real-time communication. Our platform combines advanced artificial intelligence with comprehensive communication capabilities to deliver personalized and efficient customer service solutions.
Key Features
- Account Management: Create and manage multiple accounts for different business units
- User Management: Control access and permissions with detailed user management
- Conversation Handling: Manage and track all customer interactions in one place
- Contact Management: Import and organize customer contacts efficiently
- Authentication System: Secure access with robust authentication mechanisms
- Profile Management: Customize and manage user profiles and settings
Platform Overview
Toolzz Chat offers a comprehensive set of features designed for modern business communication:
- AI-Powered Interactions: Utilize advanced natural language processing for natural and context-aware conversations
- Multi-Channel Support: Manage conversations across various communication channels
- Sentiment Analysis: Understand and respond to customer emotions effectively
- Seamless Integration: Connect with existing systems and workflows
- Real-Time Communication: Enable instant messaging and responsive customer service
- Advanced Analytics: Track conversation metrics and performance insights
For more information, please contact us at: contato@toolzz.me